Terms and conditions
circleoftrustshop.com is operated and owned by C.o.T. Circle of Trust GmbH, 6300 Zug.
In the following the terms and conditions are stated under which you use the
1. Orders & availability
C.o.T. Circle of Trust GmbH (in the following: Circle of Trust) only accepts orders made
through the website’s order system. Although Circle of Trust will use all reasonable endeavours
to ensure that the goods displayed on the website are available, but we cannot guarantee availability.
When the order is received and the ordered goods are available, you will be sent a confirmation email.
The Circle of Trust checkout process uses PayPal, one of the most trusted online payment solutions on the web.
Because of this, Circle of Trust has all the same securities and payment fraud protection as PayPal.com.
Before entering any personal credit card information, you will be transferred to PayPal’s secure servers.
PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account,
but this may delay your order.
Is my credit card data secure? Of course!
Payment In Advance (for orders from Switzerland) If you prefer
this payment method, you will transfer the amount from your bank account to Circle of Trust.
We will ship the order when we received the payment.
After we have received your order, the goods will be reserved for 3 days.
We therefore kindly ask you to make the bank transfer in 2 days to ensure that the goods you
ordered are still available. Should your payment not be received in time and should the goods you
ordered no longer be available, you will of course immediately be refunded in full.
Your payment and delivery will be confirmed by e-mail!
Payment via Paypal The amount is payed via Paypal to our email address.
The shipment will be proceeded when the amount is transferred to our PayPal account.
3. Shipping & delivery times
All products are shipped Worldwide insured via
swiss postal service or UPS. Circle of Trust will process every order within 3 – 4 business days upon
receipt of your payment. Shipping times depend on the country of destination.
Circle of Trust cannot guarantee specific delivery times. PARCELS in
Switzerland are sent via Swiss Post (Economy, delivery time 2-5 working days).
Prices are in CHF (SFR / swiss francs), Vat (8%) inclusive and excluding shipping.
Prices are subject to change at any time without notice. If you’re outside of Switzerland the prices of our products do not incl. duties,
VAT and taxes or custom dues of your country. If you’re outside of Switzerland the prices of our products do not incl. duties,
VAT and taxes or custom dues of your country.
5. National and international shipping
Should the customer refuse to accept the delivery
(inclusive providing incorrect shipping address, not picking up the parcel)
costs for returning and re-delivering will be charged to the customer.
Circle of Trust disclaims any liability for any losses or damages, as far as this is allowed by
the laws of switzerland. If other than swiss laws are applicable, Circle of Trust’s liability for negligence
shall be limited to the total value of the transaction.
7. Intellectual property rights
Circle of Trust is the owner of the designs and content of this website. They are protected by copyright and other
intellectual property rights. No part of this site may be copied, reproduced, modified, distributed, displayed, posted,
or transmitted without permission. All trademarks, product names and company names or logos featured on this
website are the property of their respective owners.
8. Returns, exchange and refund
All sales are final. No exchange (incl. SALE-Products). Items have been quality checked prior to shipping.
Circle of Trust will exchange or refund ordered goods only if damaged or defective through transportation.
All items need to be returned to Circle of Trust with proof of purchase within 7 days upon receipt
(only if damaged or defective through transportation). Circle of Trust does not accept responsibility for loss of
or damage to returned goods whilst in return transit. Use of a trackable system to return any items to us is
strongly recommended. These terms and conditions do not affect your statutory rights as a consumer.
If goods are not available, we will refund your money within 25 days from purchase date.
All the information you provide to Circle of Trust including your email address, delivery address and credit card details
are strictly private and confidential. Circle of Trust uses a secure socket layer (ssl) protocol to protect your information
against any leakage or misuse. In the unfortunate event that your information has been leaked or misused, Circle of Trust
cannot be held liable for any losses incurred to you. The prices of our products do not incl. duties and taxes of your country.
We only sell 100% authentic shoes.
11. Right to alter terms and conditions
Circle of Trust reserves the right to change the terms and conditions without notice.
This agreement will be governed by the laws of Switzerland and by using the website you agree to submit to the
exclusive jurisdiction of the courts of Zug, Switzerland.